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Ask Patty Certified

Ask Patty Certified in Erlanger, KY

Bob Sumerel Tire is an Ask Patty certified female friendly auto repair shop. We take our certification seriously and are committed to providing a safe and comfortable environment that promotes respect, honesty, and knowledge. We believe in open communication and building genuine, professional relationships over time.

We invite you to ask us any questions or share any concerns about your vehicle with us. We're happy to explain our findings in more detail.

Our managers have passed a certification course taught by Jody Devere, the President and CEO of AskPatty as well as the President of the Women's Automotive Association International.

What is a Female Friendly Auto Shop?

Female friendly automotive shops should provide the following:

  • Potential: We don't want to rush you in, out, and never see you again, nor do we want to rush work on your vehicle. We want you to be our customer for life. To this end, we only employ personnel who demonstrate our commitment to trust, respect, and open communication.
  • Comfortable Environment: We provide a well kept waiting area, complete with kids activities, snacks, coffee, magazines, and comfy seats.
  • Education: If something is wrong with your car, let one of our technicians show you the faulty component firsthand. We're happy to be teachers of our field and share our knowledge with you. It's important to you, and it's important to us that you understand everything.
  • Trusted Repairs: We won't sell you what you don't need. If we advise you of a problem that needs attention, it's because it does. We'll show you where the problem is on your car and strive to fix it right the first time in a timely manner.

The AskPatty Promise

Female Friendly in Columbus, OH

  • Provide women consumers with an automotive repair experience based on relationship building, trust, respect and improved communications.
  • Surpass women consumers expectations with the highest level of customer service to win their lifetime loyalty.
  • Provide women consumers with an automotive repair experience that is safe and comfortable.
  • Surpass the highest levels of customer satisfaction for women.
  • Provide the highest quality repair and maintenance service and to repair the vehicle right, the first time.

If you have any questions about our certifications or practices, please reach out to us for more information. You can stop in one of our shops, call us on the phone, or contact us online using the form below.

Contact Form

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Bob Sumerel Tire in Erlanger, KY

Look to Bob Sumerel Tire wherever you roll. Our automotive service shops throughout Ohio, Kentucky, and Pennsylvania are here whenever your check engine light turns on or your tires wear out. We provide professional auto repairs, precise tire services, and brand name tires to our customers. Make Bob Sumerel Tire a family name in your household, and we won't do you wrong. Use our website to shop for tires online, or schedule an automotive service at your nearest location.